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EAW's avatar
EAW
New Contributor
4 months ago

Misleading pricing to upgrade

I have 1Password on my iphone and in the update section there is a message about updating. The message states: " This is an older version. To use the new version of our app, first upgrade to 1Passwor...
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1P_SimonH's avatar
1P_SimonH
Icon for Community Manager rankCommunity Manager
4 months ago

Hi EAW,

I apologize for the unclear language in the upgrade process. As part of the upgrade, you do need to provide payment information and accept the billing terms, but the free year will be automatically applied so there won't be any charge until that year is complete.

If you want to be doubly sure the discount has gone through, please feel free to email us at community@1password.com and we're happy to check it!