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Forum Discussion
BikerBob38
3 years agoDedicated Contributor
Missing Identities after switching to subscription mode
I just switched from a licensed account to a monthly subscription and in the update lost 15 Identities I created.
Prior to the upgrade, using 1P on my iMac I had created separate identities for and...
BikerBob38
3 years agoDedicated Contributor
Thank you, Jack. I got tied up with trying to figure out how 2FA and 1P work together and did not check for an answer yesterday..
Now, it's the next morning and checking 1P on my 2015 iMac, FusionHD, macOS 12.3.1, I see that all those Identities are back so that problem is solved.
On to the next question.
Whereas when I previously opened 1P I saw [Primary] at the top of the sidebar, I now see All Vaults/2 Vaults and the next column to the right shows a straight alphabetical listing of everything I have saved to 1P, totaling 709 items with every item duplicated.
I don't understand: why do I have 2 Vaults and why is everything doubled?