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Forum Discussion
BikerBob38
3 years agoDedicated Contributor
Missing Identities after switching to subscription mode
I just switched from a licensed account to a monthly subscription and in the update lost 15 Identities I created.
Prior to the upgrade, using 1P on my iMac I had created separate identities for and...
1P_Tommy
Moderator
3 years agoIt sounds like you did not complete all the steps during the change over. If one of those vaults is the Primary it should now be removed. That will remove those duplicates. 😃
Move your existing 1Password data to a 1Password account - Removing the Primary vault.
Use 1Password as an authenticator for sites with two-factor authentication