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BikerBob38's avatar
BikerBob38
Dedicated Contributor
3 years ago

Missing Identities after switching to subscription mode

I just switched from a licensed account to a monthly subscription and in the update lost 15 Identities I created. Prior to the upgrade, using 1P on my iMac I had created separate identities for and...
macos
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

BikerBob38

I'm happy to hear that you were able to fix the duplicated items issue. 😊

While I am checking out the second URL you sent, Tommy, may I trouble you for a link to instructions how I do the same thing on my iPhone and iPad running the latest OS on both?

Here's a direct link to our guide on how to use 1Password as your authenticator app on the iPhone and iPad: https://support.1password.com/one-time-passwords/?ios#to-save-your-qr-code-in-the-apps

I hope that helps.