Forum Discussion

Former Member

3 years ago

Moving data from iPhone7 to iPhone14

iPhone 7 uses Touch ID. On Saturday I move over to iPhone 14 which uses Face ID. I fired up 1Pasaword on my iPhone 14 and asking for my master password which I can’t remember. I still have access t...

ios

GreyM1P

1Password Team

3 years ago

Hey there @souwalker1

If you can still unlock 1Password on your iPhone, have a look for an item called "1Password Account" – this will contain your account password, along with the other details you'll need to sign in to your 1Password account.

Looking at your email to us, it seems we replied to you a couple of times, the most recent being about 21 hours ago, so have a look in your Spam or Junk folders to see if our reply has landed there instead. Let me know what you find. :)

— Grey

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data from iPhone7 to iPhone14","id":"message:39034","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:39034"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:39034"},"body@stripHtml({\"truncateLength\":200})":" iPhone 7 uses Touch ID. On Saturday I move over to iPhone 14 which uses Face ID. I fired up 1Pasaword on my iPhone 14 and asking for my master password which I can’t remember. \nI still have access t...","body@stringLength":"460","rawBody":"

iPhone 7 uses Touch ID. On Saturday I move over to iPhone 14 which uses Face ID. I fired up 1Pasaword on my iPhone 14 and asking for my master password which I can’t remember.
\nI still have access to 1Password on my iPhone 7.
\nIs there
\nAnything I can do, once I have access to 1Password on my iphone7, to move or copy my existing data across to my new iphone14?
\nI’m not getting any response from the support team.
\nThank you

\n","kudosSumWeight":0,"postTime":"2022-10-13T18:22:04.000-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:ios","text":"ios","time":"2025-01-27T11:33:30.736-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:39034_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":524},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

"},"Conversation:conversation:39034":{"__typename":"Conversation","id":"conversation:39034","solved":false,"topic":{"__ref":"ForumTopicMessage:message:39034"},"lastPostingActivityTime":"2022-10-16T07:04:00.000-07:00","lastPostTime":"2022-10-16T07:04:00.000-07:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:39034":{"__typename":"ModerationData","id":"moderation_data:39034","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:39034_1":{"__typename":"Revision","id":"revision:39034_1","lastEditTime":"2022-10-13T18:22:04.000-07:00"},"ForumReplyMessage:message:39035":{"__typename":"ForumReplyMessage","id":"message:39035","conversation":{"__ref":"Conversation:conversation:39034"},"author":{"__ref":"User:user:17292"},"revisionNum":1,"uid":39035,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Moving data from iPhone7 to iPhone14","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:39035"},"parent":{"__ref":"ForumTopicMessage:message:39034"},"body":"

Hey there @souwalker1

\n\n

If you can still unlock 1Password on your iPhone, have a look for an item called \"1Password Account\" – this will contain your account password, along with the other details you'll need to sign in to your 1Password account.

\n\n

— Grey

","body@stringLength":"520","rawBody":"

Hey there @souwalker1

\n\n

— Grey

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