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Forum Discussion
Former Member
3 years agoMoving data from iPhone7 to iPhone14
iPhone 7 uses Touch ID. On Saturday I move over to iPhone 14 which uses Face ID. I fired up 1Pasaword on my iPhone 14 and asking for my master password which I can’t remember.
I still have access t...
LauraR
1Password Team
3 years agoHi @souwalker1 - I have just replied to you again via email. I'm so sorry that you didn't receive our last reply. Hopefully you will get my new reply but I am posting it here also.
It sounds like you currently don't have a 1Password membership account.
As you are able to access 1Password on your old phone with Touch ID, we can help you create a new 1Password account, add this new account to 1Password on your old phone, and migrate your data to this new account from there.
The first thing to do is to sign up for a new account - https://1password.com/sign-up/
Please save a copy of your Emergency Kit and record your new account password on it, so that you always have access to your account. If you lose your Secret Key or account password, we cannot restore it for you or help you recover your account.
Get to know your Emergency Kit https://support.1password.com/emergency-kit/
Then you can add this new account to 1Password on your old iPhone -
* Open and unlock 1Password on old iPhone.
* Go to Settings > Accounts > Add Existing Account - sign into your account and you will be prompted to migrate your 1Password data and remove the Primary vault. Answer Yes to this.
Once you have migrated your data on your old iPhone to a new account, you will be able to sign into your new account in 1Password on your new iPhone, and on any other device as well.
Let us know how it goes.