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Former Member

3 years ago

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Hello, I used to define icons with simple copy/paste from clipboard. It is no longer proposed when editing an icon... Did I miss anything please ? Thanks 1Password Version: 80702002 Ex...

ios

andreasGreenwheels

New Contributor

5 months ago

Hi Dave,
thanks, but that's where I check. Unfortunately that's still version 8.10.60 and not the latest one (8.10.62)

Andreas

himaniyadav
New Contributor
7 months ago
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I keep trying to autofill stuff from 1Password on my iPhone and it completely fails. Nothing shows up when I search. I attached screenshots below. It’s definitely going to 1Password but I don’t know why it suddenly stopped working. Now I can only find the info in the app and have to manually copy paste.

1Password Version: 8.10.52
Extension Version: Not Provided
OS Version: iOS 18
Browser: all
daslax
New Contributor
7 months ago
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The issue is now resolved for me without having made any changes. Earlier, any time I went to an app or website and the initial password offered in autofill wasn’t the one I wanted to use, and I used the key icon next to it to fill other passwords, it would pull up a blank 1Password screen where alternate passwords used to be. Even using search on that screen would not populate anything. The united app and united.com website was where I first ran into the issue, but it persisted on anything where I used the same function on iOS (both iPhone and iPad). I am using 1P 8.10.54 and iOS 18.2. But again, all working for me now.
1P_Dave
Moderator
7 months ago
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Hello dwes, PurdueGuy, and daslax! 👋

I'm sorry that you're running into issues when using AutoFill on your iOS devices. I'm having trouble reproducing the same issue on my own iPhone and iPad. So that I can look into this further can you tell me the following:

Can you provide an example of an app or website that you were trying to fill your login credentials into when you ran into this issue? Even if the issue happens with all apps and websites having an example will help me to reproduce the issue.

Are you all running version 8.10.52: Find the version numbers for 1Password and your operating system

If you create a collection and select the collection in the AutoFill prompt then do you see suggestions appear: Use collections to create custom groups of vaults

I look forward to hearing from you.

-Dave
daslax
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7 months ago
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Same.
PurdueGuy
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7 months ago
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Same for me.

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installer for Windows","id":"message:151768","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:151768","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:14316"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:151768"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:151768"},"body@stripHtml({\"truncateLength\":200})":" It seems that the msi installer for Windows is gone. The latest version I can download is 8.10.60. Is the support for it discontinued? We use it to install and update it via intune. ","body@stringLength":"188","rawBody":"

It seems that the msi installer for Windows is gone. The latest version I can download is 8.10.60. Is the support for it discontinued? We use it to install and update it via intune.

","kudosSumWeight":0,"postTime":"2025-02-19T03:44:02.129-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:windows","text":"windows","time":"2025-01-27T11:33:36.807-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:151768_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":315},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

It seems that the msi installer for Windows is gone. The latest version I can download is 8.10.60. Is the support for it discontinued? We use it to install and update it via intune.

"},"Conversation:conversation:151768":{"__typename":"Conversation","id":"conversation:151768","solved":true,"topic":{"__ref":"ForumTopicMessage:message:151768"},"lastPostingActivityTime":"2025-02-20T10:33:42.074-08:00","lastPostTime":"2025-02-20T10:33:42.074-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:151768":{"__typename":"ModerationData","id":"moderation_data:151768","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:151768_1":{"__typename":"Revision","id":"revision:151768_1","lastEditTime":"2025-02-19T03:44:02.129-08:00"},"ForumReplyMessage:message:151775":{"__typename":"ForumReplyMessage","id":"message:151775","conversation":{"__ref":"Conversation:conversation:151768"},"uid":151775,"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:151768/message:151775","revisionNum":1,"author":{"__ref":"User:user:14316"},"readOnly":false,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: MSI installer for Windows","editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:151775"},"parent":{"__ref":"ForumTopicMessage:message:151768"},"body":"

Hi Dave,
thanks, but that's where I check. Unfortunately that's still version 8.10.60 and not the latest one (8.10.62)

Andreas

","body@stringLength":"149","rawBody":"

Hi Dave,
thanks, but that's where I check. Unfortunately that's still version 8.10.60 and not the latest one (8.10.62)

Andreas

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andreasGreenwheels

Our team updated the installer yesterday, please try using the MSI installer again, you should now see 8.10.62. Let me know if you're still seeing an older version.

-Dave

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