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Forum Discussion
MSIX Installer for 1Password for Windows - Update package asks users to re-login and transfer key
We have been deploying MSIX package for user, after the initial login when 1password pushes an update its breaks the login and asks users to login again and transfer key
1P_Dave
Moderator
ModeratorHello Channappa! 👋
I'm sorry that your users are being asked to sign in unexpectedly after an update. Can you tell me a little more about how you're deploying 1Password for your users using the MSIX? Is the app's data folder in %LocalAppData%\1Password being preserved? Or is that folder being wiped between updates? You can find our deployment guide here: Deploy 1Password for Mac and Windows
Can you also tell me if your users use a virtualised environment or if you're deploying to Windows PC's directly?
-Dave
