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teezee's avatar
teezee
New Member
1 hour ago

1Password not generating OTP

Hello,

I scanned QR code for one time code in one of the enteries in 1Passowrd. One password gave me a 6 digit code on scanning that I registered with the website. Now when I try to login to website and go to 1Password for one time code, it is showing an error message in one time code field. If there was an error in URL, why did it register that one time code in the first place. I am now locked out of target site. It gave me a code to register with the site and saved my entry. Now it is giving me error next time. Any way to get the one time code generator to run as it should have saved all the necessary info.

Error message:

one-time password
The one-time pasword URL is incorrect. check the URL and try again. if you still have trouble, contact support

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