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Former Member
3 years agoMy 1 password keeps coming with an error that it cannot complete installation after an update
Its a 64 bit windows machine which was running windows 10 and now upgraded on windows 11 V 22H2. The problem appeared to occur in Windows 10 as well. I am running Bit Defender Antivirus Build 26.0.3...
Former Member
3 years agoHi Jermaine.f_1p,
Thanks for the tips. I was able to get the the update to load in windows safe mode with networking once i had a cable connection as my WiFi was still locked out in safe mode.
The machine updated normally to 8.9.10.
I also added an exception for the 1 password folder to my Antivirus exclusions (I found the 1Password folder under my User folder rather than in either of the x86 file folders) I did the same with RAV endpoint protection and added the exclusion. Lets see if that stops any future errors. I did not need to update after the safe mode update, but the update check worked fine.
Thanks for your help and all the best for 2023 and seasons greetings!
Cheers