Forum Discussion

tariqsabri's avatar
tariqsabri
New Contributor
9 months ago
Solved

My Account is still frozen

I realized my payment method was declined. so my account was frozen. the payment method was using Google play credit. I redeemed a gift card. and the amount was deducted. It didn't show on the web ...
  • 1P_Tommy's avatar
    8 months ago

    tariqsabri 

    Please email us using support@1password.com Be sure to use the email address tied to the account in question. We don't have access to account details in the community.