Forum Discussion
steph_giles
1Password Team
3 years agoHey @Osote,
It sounds like 1Password for Safari may be having a hard time connecting with your 1Password desktop app, can you try the steps below to restart things and let me know if you can then unlock with Touch ID:
- Right click the little 1Password icon on the top menu bar of your Mac (where the clock is) and select "Quit".
- Quit Safari by right clicking its icon in the Dock and selecting "Quit".
- Open and unlock 1Password.
- Open Safari and test if it is working properly.
I hope this helps!