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Former Member's avatar
Former Member
3 years ago

My install of 1Password 8 hung -- for 20 hours -- at the "don't quit this app" caution. What now??

If I can't quit the app, and the install won't run, and it's waiting for files to copy, what am I supposed to do? I'm worried that if I /do/ quit the app, I'll lose a huge collection of passwords whi...
macos
andrew_l_1P's avatar
andrew_l_1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi @EdwardRice,

Sorry to hear the 1Password 8 installer isn't behaving as expected, it's sometimes the case that having 1Password 7 open during this process will help. In the meantime, you can ensure the safety of your data by checking it on 1Password.com.

I see you're also in touch with us via email so if you'd rather provide more information there, feel free. To avoid confusion we'll keep the conversation in a single channel but you can let us know which you prefer. 🙂

ref: RAZ-56999-612