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Forum Discussion
My sisters 1Password account was upgraded to a family account
How does she go about finding her passwords since her 1Password 6 account is locked and now she has a family account so that I could be on it to be able to help her. I am not sure which macOS she has...
@MeiLie:
Ok, so if she knows both passwords, she should be able to login both to the new account, and to the existing 1Password app that she has been using so far. Is she able to login to https://my.1password.com in a browser with her new Families credentials?
