Forum Discussion

huahu's avatar
huahu
New Contributor
3 months ago

my Tangem wallet can't autofill password under safe keyboard. And I can't paste password copied.

my Tangem wallet can't autofill password under safe keyboard. And I can't paste password copied from 1password.  I have to type the password but it is to long.

how to solve this?

android

1 Reply

  • Trevor_1P's avatar
    Trevor_1P
    Icon for Moderator rankModerator
    3 months ago

    Hi huahu​,

    I'm sorry that you're experiencing an issue filling your password in the Tangem Wallet app. To help me better understand the situation, I'd like to ask a few questions if you don't mind:

    * What type of device and version of Android are you using?

    * Are you able to fill your details in other apps/websites?

    * If you copy something from outside the 1Password app (for instance, something from your Notes app) are you able to paste it into the Tangem app?

    * If you're using Android 15, did you happen to install the app in private space?

    Looking forward to your reply!

    - Trevor