Forum Discussion

break80's avatar
break80
Frequent Contributor
3 years ago

My Windows desktop and chrome 1password data do not appear to be synching as I expected

I just changed the name of two logins and changed my favorites list. However in Chrome neither have synched up. I closed and reopened Chrome and I closed 1Password and reopened. No change. Not sy...
windows
FrankyO1P's avatar
FrankyO1P
Icon for 1Password Team rank1Password Team
3 years ago

Hi break80,

With a 1Password account any changes you make in one of the apps should sync automatically. Since you're seeing some differences, we'll definitely need to investigate.

When you sign in to your account on 1Password.com, do you see a complete and up-to-date set of your data there?

To investigate further, I'd like to ask you to create a diagnostics report from your Windows PC:

Sending Diagnostics Reports (Windows)

Attach the diagnostics to an email message addressed to support+windows@1password.com.

With your email please include:
* https://1password.community/discussion/134319/my-windows-desktop-and-chrome-1password-data-do-not-appear-to-be-synching-as-i-expected#latest
* Your forum username: break80

We'll look forward to hearing from you.