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Former Member
4 years ago

Need help understanding how my bank account was hacked

I have been using 1Password for a year and love it. Today, I logged into my bank account and $9,000 was missing. Someone had managed to link my account to the Voyager Bitcoin app. They had done two t...
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Jack_P_1P's avatar
Jack_P_1P
Icon for 1Password Team rank1Password Team
4 years ago

Thanks for the additional insight Former Member! :smile:

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help understanding how my bank account was hacked","id":"message:87476","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87476","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:87476"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:87476"},"body@stripHtml({\"truncateLength\":200})":" I have been using 1Password for a year and love it. Today, I logged into my bank account and $9,000 was missing. Someone had managed to link my account to the Voyager Bitcoin app. They had done two t...","body@stringLength":"1066","rawBody":"

I have been using 1Password for a year and love it. Today, I logged into my bank account and $9,000 was missing. Someone had managed to link my account to the Voyager Bitcoin app. They had done two test deposits the day before which I had not noticed. The bank is recognizing this as fraud and will refund my money, but it is disturbing to think that someone was able to get into my bank account. From what I understand the bank verification process on the Voyager app uses the Plaid interface to verify banks. This requires someone to login to the bank and then verify two micro deposits. Can anyone think of any other way someone could have achieved this without having my login credentials? I just can't figure out where my credentials could have been compromised. I am so careful about Phishing schemes and not using public WiFI. I still love 1Password, I just want to prevent this from ever happening again. Thanks so much!

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1Password Version: 2.14
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I have been using 1Password for a year and love it. Today, I logged into my bank account and $9,000 was missing. Someone had managed to link my account to the Voyager Bitcoin app. They had done two test deposits the day before which I had not noticed. The bank is recognizing this as fraud and will refund my money, but it is disturbing to think that someone was able to get into my bank account. From what I understand the bank verification process on the Voyager app uses the Plaid interface to verify banks. This requires someone to login to the bank and then verify two micro deposits. Can anyone think of any other way someone could have achieved this without having my login credentials? I just can't figure out where my credentials could have been compromised. I am so careful about Phishing schemes and not using public WiFI. I still love 1Password, I just want to prevent this from ever happening again. Thanks so much!

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1Password Version: 2.14
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"},"Conversation:conversation:87476":{"__typename":"Conversation","id":"conversation:87476","solved":false,"topic":{"__ref":"ForumTopicMessage:message:87476"},"lastPostingActivityTime":"2021-11-18T15:57:58.000-08:00","lastPostTime":"2021-11-18T15:57:58.000-08:00","unreadReplyCount":3,"isSubscribed":false},"ModerationData:moderation_data:87476":{"__typename":"ModerationData","id":"moderation_data:87476","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:87476_1":{"__typename":"Revision","id":"revision:87476_1","lastEditTime":"2021-11-17T18:00:43.000-08:00"},"ForumReplyMessage:message:87479":{"__typename":"ForumReplyMessage","id":"message:87479","conversation":{"__ref":"Conversation:conversation:87476"},"author":{"__ref":"User:user:7975"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:87476/message:87479","revisionNum":1,"uid":87479,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Need help understanding how my bank account was hacked","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:87479"},"parent":{"__ref":"ForumTopicMessage:message:87476"},"body":"

Thanks for the additional insight Former Member! :smile:

","body@stringLength":"74","rawBody":"

Thanks for the additional insight ! :smile:

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