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Former Member
3 years agoNew account, looking to import from lastpass but getting import failed from desktop app
Potential new user, looking to migrate from LastPass but getting a failure on the desktop app. "Import failed. We cannot perform an import at this time due to changes beyond our control". I exported ...
lesster
3 years agoDedicated Contributor
Hi @cav.
FWIW, I was able to import quickly and easily, but 1P errored out importing for a family member.
I'd suggest contacting support via their contact us page, you can follow up via email when they respond.
If it says there were errors, it'll probably generate a diagnostic file, which you should email to support. If it didn't, dunno, work w support.
This import is new, there are problems in some situations, the more info they get about the failures the better, I'd think.