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Former Member's avatar
Former Member
4 years ago

New Android frustration (S21)

I just bought a new phone (Galaxy S21) and my apps are not displaying the 1Password login touch button and even if they do no passwords are auto-filled. I had a Galaxy S8 that the app worked wonderfully on. Help :(

1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided

android

3 Replies

  • Former Member's avatar
    Former Member
    4 years ago

    @10thdoctor:

    Can you give us an example of a website where this is happening, so we can test it here too and see if it's a problem with a website or with your device?

  • Former Member's avatar
    Former Member
    4 years ago

    I believe so. I hate to give that answer but I am a bit uncertain. Prompts are displaying with some apps and sites but not all.

  • Former Member's avatar
    Former Member
    4 years ago

    Hi @10thdoctor!

    Have you configured filling on this new device already?

    https://support.1password.com/android-filling/