Forum Discussion

Anonymous's avatar
Anonymous
3 years ago

New MacBook, password not accepted

new MacBook, migrated data from Time Machine backup. Does not accept valid password, it works on iPhone and iPad. Tried to 'sign onto new account' with recovery data. Will not accept that either.. stuck!

1Password Version: 8.9.4
Extension Version: Not Provided
OS Version: Not Provided
Browser:_ safari
Referrer: forum-search:https://1password.community/search?Search=new%20computer%20password%20not%20accepted

macos

1 Reply

  • GreyM1P's avatar
    GreyM1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hi there @josephgerardi

    I can see you've emailed us about this issue as well, so I'll close this thread to avoid any duplicate answers, and because it might relate to your account, which we shouldn't discuss in public. One of the team will be in touch with you by email soon. :)

    ā€” Grey