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Former Member
4 years agoNew Master password not syncing across devices
Hi, in the past month or so I changed my 1Password web account however 1Password for Mac and my browser extensions (Safari and Brave) are still referencing the old password and I'm at a loss for how ...
1P_Dave
Moderator
4 years agoHello @thughes26! 👋
I'm sorry to hear that you're still being asked for your old account password to unlock 1Password on your Mac. I usually see people unable to use a new password to unlock 1Password on just one device (where the password works fine on their other devices) when they have a "Primary" standalone vault leftover from before a migration to a 1Password account. 1Password for Mac will unlock using the first account or vault that was added to the app, so if that was a Primary vault then the app will unlock using the password of that Primary vault.
You can check for a Primary vault on your Mac by doing the following:
- Open and unlock 1Password for Mac.
- Click on the Vaults option in the menu bar at the top of your screen.
- Click on Switch to Vault.
- Do you see a Primary vault listed?
I look forward to hearing from you. 😊