No Autofill for uservoice.com

vealpool,

I've tested this again using Vivaldi on Windows and changing the language to German, but I still have not encountered the same behaviour.

So that I can take a closer look at the issue you’re experiencing, I’d like to request that you send me some information to mailto:support+forum@1Password.com. With your email, please include the following:

• A link to this thread: https://1password.community/discussion/149527
• Your forum username: vealpool
• A redacted screenshot of the item listed in the 1Password Menu on the top.
• A collected page structure:
• Navigate to the page exhibiting the behaviour.
• Right-click the 1Password icon in your browser's toolbar and select Help > Collect Page Structure.
• 1Password will save a .json file to your "Downloads" folder.
• Attach the file to your email.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here, and I will be able to locate your message and ensure it has reached the right place. Thank you!

-Evon

Is the correct website URL address saved in the Login item?
Yes. https://protonmail.uservoice.com

Is the Login item suggested in the pop-over menu of the 1Password extension? If not, can you search for the Login item?
No suggestion. But it is listed in the 1P Menu on the top.

Can you use the Autofill button in the 1Password extension pop-over?
No.

For me the page is in German so far.

I use the Browser Vivaldi on Windows.

vealpool

Thank you for your reply. I tested the website but did not encounter the same behaviour. Here's a short video demonstrating this -> https://share.cleanshot.com/BqwM3Pxc.

I have a few questions if you don't mind:

• Is the correct website URL address saved in the Login item?
• Is the Login item suggested in the pop-over menu of the 1Password extension? If not, can you search for the Login item?
• Can you use the Autofill button in the 1Password extension pop-over?

-Evon

1P_Evon
I tested it exactly on the page where it doesn't work.
https://protonmail.uservoice.com

Greetings

Hello, vealpool. Thank you for writing in.

I'm sorry to hear about the problem you're experiencing. Are you running into an issue with Autofill on https://app.uservoice.com/signin? If not, please share the exact URL so I can test the behaviour.

-Evon