Forum Discussion

Occasional Contributor

7 months ago

Solved

No passkeys available

EVERY time I log into 1Password on my Android phone, using biometrics, I get this prompt with the additional information: There aren't any passkeys for 1Password on this device along with an OK b...

android

salv0
6 months ago
I have determined that the No Passkey reference is true, but misleading. What the prompt intended to convey is that my device had no second factor for my 1Password profile. I resolved the matter by signing into my profile with a Mac, which uses a security card (that is unusable with my device) for second factor, and configured an Authenticator app as an additional second factor (which my device is able to use). Now, when I sign into 1Password with my device, the 2FA prompt provides Authenticator as an additional option, and I am good to go.
Thank you for pitching in to help!

salv0

Occasional Contributor

6 months ago

I have determined that the No Passkey reference is true, but misleading. What the prompt intended to convey is that my device had no second factor for my 1Password profile. I resolved the matter by signing into my profile with a Mac, which uses a security card (that is unusable with my device) for second factor, and configured an Authenticator app as an additional second factor (which my device is able to use). Now, when I sign into 1Password with my device, the 2FA prompt provides Authenticator as an additional option, and I am good to go.

Thank you for pitching in to help!