Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Solved
No passkeys available
EVERY time I log into 1Password on my Android phone, using biometrics, I get this prompt with the additional information: There aren't any passkeys for 1Password on this device along with an OK b...
I have determined that the No Passkey reference is true, but misleading. What the prompt intended to convey is that my device had no second factor for my 1Password profile. I resolved the matter by signing into my profile with a Mac, which uses a security card (that is unusable with my device) for second factor, and configured an Authenticator app as an additional second factor (which my device is able to use). Now, when I sign into 1Password with my device, the 2FA prompt provides Authenticator as an additional option, and I am good to go.
Thank you for pitching in to help!
I have determined that the No Passkey reference is true, but misleading. What the prompt intended to convey is that my device had no second factor for my 1Password profile. I resolved the matter by signing into my profile with a Mac, which uses a security card (that is unusable with my device) for second factor, and configured an Authenticator app as an additional second factor (which my device is able to use). Now, when I sign into 1Password with my device, the 2FA prompt provides Authenticator as an additional option, and I am good to go.
Thank you for pitching in to help!
1P_Timothy
Community Manager
Community ManagerHi salv0, thanks for the update! It's great to hear you were able to get things sorted. If we can help with anything else, just let me know!
