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Forum Discussion
Non synced items
I constantly get this message and it's starting to drive me mad. When i click the button, no items show up.
Please can this be fixed.
Neil
1Password Version: Not Provided
Extension Version: Not Provided
OS Version: Not Provided
Browser: Not Provided
4 Replies
- 1P_Dave
Moderator
Sounds good! Let us know if you run into any issues or have any questions. š
-Dave
Thanks. Will try this!
GreyM1P1Password Team
Hi rctneil
Have a look through this post, if you haven't already, to see if it helps in your case:
ā What to do if you see a message about offline items ā 1Password Community
If you're still stuck, follow the instructions at the bottom of that post and we'll be happy to help you further.
ā Grey
OK, I am TOTALLY not from 1Password, but...
THE BELOW IS WHAT I WAS RECOMMENDED FOR MY SPECIFIC CASE / WORKED FOR ME I AM NOT SAYING IT IS SAFE FOR / WILL WORK FOR EVERYONE.
What I found was that the item on my macOS device was "debris" from deleted items from "18 months" ago.
After checking (and double checking) that this was the case I logged out of 1password on my macOS device and logged back in again (allowing the database from the website to be redownloaded) and the debris was gone.
THE ABOVE IS WHAT I WAS RECOMMENDED FOR MY SPECIFIC CASE / WORKED FOR ME I AM NOT SAYING IT IS SAFE FOR / WILL WORK FOR EVERYONE.
