Forum Discussion

Piwi's avatar
Piwi
Occasional Contributor
2 years ago

Nonexistent passkey blocks 1PW autofill at PayPal and TOTP filling issues

I had activated passkeys on PayPal once, but deleted it again because PayPal (like almost all website operators except Synology) does a poor job of implementing passkeys. So I deleted the passkey in ...
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Hello Piwi and r8ders2k! 👋

I'm sorry that 1Password in the browser isn't automatically filling your one-time password for PayPal when signing in using a passkey. This is a known issue that is in our developer's backlog and I've let them know that you're both affected as well. When the issue is resolved, you'll see the fix noted in 1Password's release notes:

For the time being, you'll need to manually copy your one-time password from 1Password and paste it into PayPal.

For the iPhone and iPad, 1Password uses the iOS native filling feature to sign into websites and apps using a passkey, this feature doesn't support filling one-time passwords. However you can have 1Password automatically copy your one-time password for an app or website to the clipboard so that you can paste it into the app when filling your login information:

  1. Open and unlock 1Password 8 on your iPhone or iPad.
  2. Tap the icon for your account or collection at the top left and choose Settings.
  3. Tap AutoFill.
  4. Turn on "Copy One-Time Passwords".
  5. Go back to Settings.
  6. Tap Notifications.
  7. Turn on "One-Time Passwords".

Then, sign in to PayPal using your passkey again. You should see a notification that 1Password has copied the one-time password to your clipboard. You can then paste the one-time password into the app: Select, cut, copy, and paste text on iPhone - Apple Support (CA)

I hope that helps.

-Dave

ref: dev/core/core#24349