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Piwi's avatar
Piwi
Occasional Contributor
2 years ago

Nonexistent passkey blocks 1PW autofill at PayPal and TOTP filling issues

I had activated passkeys on PayPal once, but deleted it again because PayPal (like almost all website operators except Synology) does a poor job of implementing passkeys. So I deleted the passkey in ...
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1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

Piwi

My apologies, I read that you had been using a passkey for PayPal in your other thread and missed the part where you said that you had stopped using a passkey.

Let's focus on Safari on the Mac first and then we can take a look at the iOS issue later. When I sign in to PayPal.com using Safari on my Mac and using my email address and password I follow these steps:

  1. Go to https://www.paypal.com/signin
  2. Click on the Email or mobile number field.
  3. Click on your suggested login from 1Password that appears below the field.
  4. Click Log In.

On the next "Enter your code" page, 1Password automatically fills the one-time password. When you follow these specific steps are you seeing different behaviour? If you're using different steps then could you list them here so that I can reproduce the issue?

I look forward to hearing from you.

-Dave