Forum Discussion

Piwi's avatar
Piwi
Occasional Contributor
2 years ago

Nonexistent passkey blocks 1PW autofill at PayPal and TOTP filling issues

I had activated passkeys on PayPal once, but deleted it again because PayPal (like almost all website operators except Synology) does a poor job of implementing passkeys. So I deleted the passkey in ...
browser extension
Piwi's avatar
Piwi
Occasional Contributor
2 years ago

1P_Dave,

For sure, but there are no differences in prefs – and there are no other extensions installed. Interesting, because the issue only happens with PayPal – in every other case TOTP works perfectly.

Maybe it has something to do with the strange Passkeys behavior of PayPal (please see my other discussion). I would suggest to look at this 1st, because I could imagine the TOTP issue disappears then, too. So let me simply summarize it here again: Why do I get the 1Pw Passkeys window shown when I log in to PayPal ("Login with Passkey"). Strange, because I don't use a passkey for PayPal (deleted in both PayPal and 1Pw). I already deleted browser cache and PayPal cookies.

In the meantime, I found out why the iPhone PayPal app doesn't fill out the TOTP (not even via the clipboard): I activated login via Face ID in PayPal. After the automatic login, the TOTP will be queried. However, 1Pw had NOT previously entered the username and password - and therefore apparently does not understand the TOTP query. If I switch off the login via Face ID in the PayPal app, then it works. In any case, it's not particularly practical.