Nonexistent passkey blocks 1PW autofill at PayPal and TOTP filling issues

Piwi

Thanks for the reply. I've merged your threads together so that we can keep the conversation in the same place. So that I can better understand the situation can you post the following:

1. A screenshot of the passkeys prompt that you see when signing into PayPal in Safari on your Mac.
2. Confirmation whether you see the same behaviour in a new Safari profile.

These two pieces of information will help me to understand the situation and work on a solution.

In the meantime, I found out why the iPhone PayPal app doesn't fill out the TOTP (not even via the clipboard): I activated login via Face ID in PayPal. After the automatic login, the TOTP will be queried. However, 1Pw had NOT previously entered the username and password - and therefore apparently does not understand the TOTP query. If I switch off the login via Face ID in the PayPal app, then it works. In any case, it's not particularly practical.

Thanks for sharing your findings. You're correct that if you don't use iOS AutoFill to first fill your username/password then the one-time password won't be copied to your clipboard. iOS AutoFill isn't capable of filling your one-time passwords from 1Password automatically. See my previous post for more details on how one-time passwords are handled on iOS.

I'm not aware of another app out there that uses Face ID to open the app but also still requests a one-time password after that. I would recommend sending feedback to PayPal about this behaviour.

I look forward to hearing from you. 🙂

-Dave