Forum Discussion

Former Member's avatar
Former Member
3 years ago

Nonstandard Login Fields

I am investigating switching from LastPass to 1Password and am having difficulty with websites that have nonstandard login fields. For example the login fields for my local library account are labele...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @cowshill,

We can take a look at the page structure to see if we can suggest ways for you to fill the fields if you would like to send it over in an email? Here's how:

Navigate to the page you are having trouble filling on.

  1. Right click the 1Password icon in your browser toolbar.
  2. Click Help and choose Collect Page Structure.
  3. 1Password will save a .json file to your "Downloads" folder.
  4. Attach the downloaded .json file to an email addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!