Forum Discussion

Former Member

3 years ago

Nonstandard Login Fields

browser extension

steph_giles

1Password Team

3 years ago

Hey @cowshill,

We can take a look at the page structure to see if we can suggest ways for you to fill the fields if you would like to send it over in an email? Here's how:

Navigate to the page you are having trouble filling on.

Right click the 1Password icon in your browser toolbar.
Click Help and choose Collect Page Structure.
1Password will save a .json file to your "Downloads" folder.
Attach the downloaded .json file to an email addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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Login Fields","id":"message:83369","revisionNum":1,"repliesCount":5,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:83369"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:83369"},"body@stripHtml({\"truncateLength\":200})":" I am investigating switching from LastPass to 1Password and am having difficulty with websites that have nonstandard login fields. For example the login fields for my local library account are labele...","body@stringLength":"676","rawBody":"

I am investigating switching from LastPass to 1Password and am having difficulty with websites that have nonstandard login fields. For example the login fields for my local library account are labeled Ticket Number and Surname, and 1Password doesn't seem able to deal with these. LastPass is quite sophisticated in allowing one to deal with these irregular fields, but so far I have not found a way to handle them in 1Password. Am I missing something or does 1Password just not have this ability?

\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser:_ Not Provided

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\n\n

1Password Version: Not Provided
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"},"Conversation:conversation:83369":{"__typename":"Conversation","id":"conversation:83369","solved":false,"topic":{"__ref":"ForumTopicMessage:message:83369"},"lastPostingActivityTime":"2022-12-29T04:39:33.000-08:00","lastPostTime":"2022-12-29T04:39:33.000-08:00","unreadReplyCount":5,"isSubscribed":false},"ModerationData:moderation_data:83369":{"__typename":"ModerationData","id":"moderation_data:83369","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:83369_1":{"__typename":"Revision","id":"revision:83369_1","lastEditTime":"2022-12-24T03:25:42.000-08:00"},"ForumReplyMessage:message:83374":{"__typename":"ForumReplyMessage","id":"message:83374","conversation":{"__ref":"Conversation:conversation:83369"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":83374,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Nonstandard Login Fields","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:83374"},"parent":{"__ref":"ForumTopicMessage:message:83369"},"body":"

Hey @cowshill,

\n\n

We can take a look at the page structure to see if we can suggest ways for you to fill the fields if you would like to send it over in an email? Here's how:

\n\n

Navigate to the page you are having trouble filling on.

\n\n

Right click the 1Password icon in your browser toolbar.
Click Help and choose Collect Page Structure.
1Password will save a .json file to your \"Downloads\" folder.
Attach the downloaded .json file to an email addressed to support+forum@1password.com with a link to this thread.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

","body@stringLength":"734","rawBody":"

Hey @cowshill,

\n\n

We can take a look at the page structure to see if we can suggest ways for you to fill the fields if you would like to send it over in an email? Here's how:

\n\n

Navigate to the page you are having trouble filling on.

\n\n

Right click the 1Password icon in your browser toolbar.
Click Help and choose Collect Page Structure.
1Password will save a .json file to your \"Downloads\" folder.
Attach the downloaded .json file to an email addressed to support+forum@1password.com with a link to this thread.

\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!

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