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New Contributor

3 years ago

not able to connect to 1Password in your browser

I upgraded to 1Password for Mac 8.9.10. I'm running the current version of chrome on my mac. I'm forced to sign into both chrome and my 1Password desktop app. Never had this problem before. Any...

browser extension

steph_giles

1Password Team

3 years ago

Hey mrbpv

I'm sorry for the trouble, it sounds like you could be running into an issue we're currently looking into with macOS 10.15 and the latest version of 1Password 8 for Mac which is causing 1Password to have a hard time connecting with your browser.

Before we go any further are you able to update your MacOS to the latest version? We have found this has helped get things working as expected in most cases.

Let me know how you get on or if this is not possible for you so can try a different approach.

ref: dev/core/core#18979

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I'm running the current version of chrome on my mac. I'm forced to sign into both chrome and my 1Password desktop app. Never had this problem before. \n\n Any...","body@stringLength":"537","rawBody":"

I upgraded to 1Password for Mac 8.9.10. I'm running the current version of chrome on my mac. I'm forced to sign into both chrome and my 1Password desktop app. Never had this problem before.

\n\n

Any suggestions?

\n\n

Thank you.

\n\n

1Password Version: 8.9.10
\nExtension Version: 2.5.1
\nOS Version: 10.15.7
\nBrowser:_ Chrome
\nReferrer: forum-search:not able to connect to 1Password in your browser

\n","kudosSumWeight":0,"postTime":"2022-12-12T08:02:36.000-08:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuM3wyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:browser extension","text":"browser extension","time":"2025-01-27T11:33:20.668-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:80597_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":83},"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}],"body":"

I upgraded to 1Password for Mac 8.9.10. I'm running the current version of chrome on my mac. I'm forced to sign into both chrome and my 1Password desktop app. Never had this problem before.

\n\n

Any suggestions?

\n\n

Thank you.

\n\n

1Password Version: 8.9.10
\nExtension Version: 2.5.1
\nOS Version: 10.15.7
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=not%20able%20to%20connect%20to%201Password%20in%20your%20browser

"},"Conversation:conversation:80597":{"__typename":"Conversation","id":"conversation:80597","solved":false,"topic":{"__ref":"ForumTopicMessage:message:80597"},"lastPostingActivityTime":"2022-12-13T02:02:53.000-08:00","lastPostTime":"2022-12-13T02:02:53.000-08:00","unreadReplyCount":1,"isSubscribed":false},"ModerationData:moderation_data:80597":{"__typename":"ModerationData","id":"moderation_data:80597","status":"APPROVED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:80597_1":{"__typename":"Revision","id":"revision:80597_1","lastEditTime":"2022-12-12T08:02:36.000-08:00"},"ForumReplyMessage:message:80598":{"__typename":"ForumReplyMessage","id":"message:80598","conversation":{"__ref":"Conversation:conversation:80597"},"author":{"__ref":"User:user:17244"},"revisionNum":1,"uid":80598,"depth":1,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: not able to connect to 1Password in your browser","readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:80598"},"parent":{"__ref":"ForumTopicMessage:message:80597"},"body":"

Hey mrbpv

\n\n

Before we go any further are you able to update your MacOS to the latest version? We have found this has helped get things working as expected in most cases.

\n\n

Let me know how you get on or if this is not possible for you so can try a different approach.

\n\n

ref: dev/core/core#18979

","body@stringLength":"799","rawBody":"

Hey

\n\n

Before we go any further are you able to update your MacOS to the latest version? We have found this has helped get things working as expected in most cases.

\n\n

Let me know how you get on or if this is not possible for you so can try a different approach.

\n\n

ref: dev/core/core#18979

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