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Former Member
3 years agoNot Filling Passwords using Keyboard
Yesterday I installed 1Password 8 (Beta) from the Play Store. When I try to fill passwords using Keyboard, it doesn't fill and the keyboard also closing automatically. I tried with different keyboard...
1P_Timothy
Community Manager
3 years agoHello @anzilone, @David_FR06, @jsalh, @Daseka, @palmen, @rivasyafri, apologies for our delay in response!
As a few have noted, if you're using a Xiaomi device, you may need to turn Display pop-up windows on. You can enable that setting with these steps:
1. Open your device settings.
1. Tap Apps > Manage apps > 1Password 8 > Other permissions.
1. Tap "Display pop-up windows while running in the background" on.
Jsalh, you noted that filling is working in your browser but not with apps. I tested RBC and Synology Drive. With RBC I found the same issue and have reported it to the team. With Synology Drive, I could fill as expected. You can try updating to the current version of 1Password 8 for Android to see if this issue continues for you.
There were a few different Open VPNs available in Google Play. Could you specify which along with any other apps where you've seen this behavior? I'd be happy to test them and pass any issues along to the developers.
Daseka, are you seeing a similar issue to Jsalh where filling works in your browser but not with the apps you use? Could you share any additional details about the filling behavior you see?
Thanks again.