Forum Discussion

Former Member's avatar
Former Member
3 years ago

Not saving generated passwords, not copying into clipboard, stuck at Syncing, non-functional extensi

Hi Team, Initially the extension (win10 chrome, win10 firefox, iOS safari) was not saving generated passwords nor copying them to the clipboard nor saving the updated passwords. I reinstalled win1...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @cancansecure,

I'm sorry for the trouble you are having with 1Password in the browser. I think it would be useful if we could take a closer look at some logs and what may be going wrong.

I'd like to ask you to send over a console log from your browser as well as a diagnostics report:

Please attach the reports to an email message addressed to support+forum@1password.com with a link to this thread.

You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!