Getting started with 1Password for your growing team, or refining your setup? Our Secured Success quickstart guide is for you.
Forum Discussion
Former Member
5 years agoNot working for me
Hello,
I have registered today for the trial version. I have installed the Windows Version and the Chrome Extension. Then imported Enpass Data via csv File. All Items imported successfully.
But...
1P_PeterG
Community Manager
5 years agoHi @mak68 , welcome to 1Password! Let's get this issue figured out for you.
1Password don't detect User or Password on Website Logins. Also, If I log in to a Website via Enpass, then 1Password don“t detect this login. I thought it would detect it and saves this to his database, like enpass do.
I would second what rootzero said here - if 1Password and another password manager are both operating in your browser at the same time, it could lead to any number of conflicts. Removing (or disabling) the other extension, making 1Password the default password manager, and restarting your browser is a great start.
Now I have installed the 1Password Extension on an brand new Firefox Browser, which has never ha a Password Extension before. But the same Issue. 1 Password does not detect any Login.
Thanks for letting us know about this. Have you signed into your 1Password account and unlocked the browser extension? You can unlock the extension by clicking the icon that appears in your taskbar, or using the shortcut ctrl + shift +x. Once that's done, 1Password will be able to place your logins into the appropriate field when you visit a given website.
If the browser extension is installed in Firefox, the browser extension is unlocked, and the logins still aren't auto-filling in your browser properly, just let us know. We'll make sure you're able to get to full functionality!