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Former Member's avatar
Former Member
3 years ago

Numeric Keypad Entry - Can see much older questions on this topic - so fear there's no workaround

Hi There, here in Australia I use one of our "all-online" banks, ING. Their login page uses what I think most consider the antiquated approach of a randomly re-arranging numeric keypad to accept an Access Code in addition to client number. There is also a text box into which 1Password does inject the Access Code, but that doesn't satisfy the authentication requirements, as the correct buttons must be clicked in sequence for the Access Code to be considered to have been entered correctly. Have I overlooked something here? Is it possible to get 1Password to achieve such integration, and emulate the clicking of these buttons - which do rearrange upon each visit?

1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: 12.5
Browser:_ Safari
Referrer: forum-search:https://1password.community/search?Search=Numeric%20Keypad%20Entry

browser extension

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  • Former Member's avatar
    Former Member
    3 years ago

    Hi Jack, thanks for the suggestion. Yes, both techniques do in fact fill the Access Code field successfully. However the clever folk at ING have added as a pre-condition to successful authentication - I assume - that keypresses on the appropriate - randomly re-arranged - buttons should have been performed to enter these values ... So, a simple entry of the correct Access Code is rejected - the only way to successfully enter it, is via the buttons I fear.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team
    3 years ago

    Hey @treeandrew:

    Thanks for bringing this back up. I see that we're still tracking using 1Password to fill on ING's website, but nothing to share just yet. What I see may work is using the 1Password pop-up (by clicking the 1Password icon in Safari's toolbar) to fill your access code, rather than the inline menu directly on the field, however I don't have an account with ING to test to see if this will work. I've added you to our issue tracking this. Let me know if using the pop-up is treated as you typing in your access code or not.

    Jack

    ref: dev/core/core#12557