Forum Discussion

Former Member's avatar
Former Member
4 years ago

Office 365 OTP not autofilling

I manage 365 tenants for quite a few clients. Each has its own separate login and password and OTP. All saved and configured with 1Password.

What I find is:

I choose the username, and on the next screen it will autofill the password. On the 3rd screen the OTP code has not been filled in, and I have to find it in the dropdown.

However, if I select the username, then on the second screen, I clear the password, and re-fill it from the drop down, it will then autofill the OTP on the 3rd screen.

I am able to repeat this with multiple logins, for multiple 365 tenants, on separate machines.

Any advice would be appreciated. Happy to do screengrabs if required.


1Password Version: 8.8.0
Extension Version: 2.3.7
OS Version: Windows 10
Browser:_ Edge
Referrer: forum-search:https://1password.community/search?Search=Office%20365%20OTP

4 Replies

  • Former Member's avatar
    Former Member

    Just wondered if there was any update on this?

  • Former Member's avatar
    Former Member

    It happens when logging in to Office 365 via the office.com website.

  • Jack_P_1P's avatar
    Jack_P_1P
    Icon for 1Password Team rank1Password Team

    Hey @m4ttyj:

    Does this occur for you with regular Microsoft account logins to say microsoft.com, or just specific tenant URLs? Let me know and I can take a closer look!

    Jack

  • Naxterra's avatar
    Naxterra
    Dedicated Contributor

    Isn't it better for M365 tenants to go passwordless?