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Former Member's avatar
Former Member
4 years ago

Mac-Beta-8: Why is it not possible to move the settings-window?

In the current beta it is not possible to move the settings window. And it is not possible to bring the main window to front.


1Password Version: 8.6.0
Extension Version: Not Provided
OS Version: macOS 12.2.1
Referrer: forum-search:https://1password.community/search?Search=Picture

16 Replies

  • volts's avatar
    volts
    Super Contributor

    viswiz you want to hear something really wild? Apple is using WebViews in some macOS preference panes now.

    https://blog.jim-nielsen.com/2022/inspecting-web-views-in-macos/

    You'll recognize them as the jankiest preference panes. :-(

  • viswiz's avatar
    viswiz
    Super Contributor

    @Savanni preferences on macOS use windows in almost all cases and not modals. Furthermore modals on macOS don't use any window decorations especially not a Windows like 'X' top right. In the rare case that an application has only a couple of preferences a modal is used like in "Softwareupdate".

    1Password before version 8 respected these basic macOS UI principles.

  • Former Member's avatar
    Former Member

    The settings view is a modal that we are displaying within the main window, not a separate window. We did in the past work with multi-window setups, but we found that did not work well. We found that the modal strategy reduced confusion and also solved some state management bugs that were otherwise quite tricky.

  • viswiz's avatar
    viswiz
    Super Contributor

    Probably, many cross platform applications nowadays use a technology called electron. It's basically the browser engine of chrome.

  • Former Member's avatar
    Former Member

    Yes, I noticed that and wondered. Is it the same technology like the ugly TIDAL app is using? This seems to be also a webpage in a window. A cheap solution.

  • viswiz's avatar
    viswiz
    Super Contributor

    You might have noticed as well that the preferences ‚window‘ doesn’t even have an ordinary window frame with stop lights top left. It uses an out of place X as close button. The reason is that the whole user interface is built using web technologies instead of a native user interface toolkit. Overly simplified one could say it‘s just a kind of local website.
    When the tests of 1PW8 started there were lots of complaints here in the forum and on other sites. AgileBits made it quite clear that they could better adapt 1PW8 to macOS but don’t want to spend the needed development resources.

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Changes won't appear on your other devices until 1Password reconnects","id":"message:122425","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:122425","revisionNum":1,"repliesCount":3,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:122425"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:122425"},"body":"

On my Windows 10 laptop running 1Password 8.9.12 version, since last few weeks I see this \"Offline. Changes won't appear on your other devices until 1Password reconnects\" error in 1Password app and unable to save/update any passwords. Any idea what could be the issue?

\n\n
\n\n

1Password Version: 8.9.12
\nExtension Version: Not Provided
\nOS Version: Windows 10 Enterprise
\nBrowser:_ Chrome
\nReferrer: forum-search:https://1password.community/search?Search=Changes%20won't%20appear%20on%20your%20other%20devices%20until%201Password%20reconnects

","body@stringLength":"613","rawBody":"

On my Windows 10 laptop running 1Password 8.9.12 version, since last few weeks I see this \"Offline. Changes won't appear on your other devices until 1Password reconnects\" error in 1Password app and unable to save/update any passwords. Any idea what could be the issue?

\n\n
\n\n

1Password Version: 8.9.12
\nExtension Version: Not Provided
\nOS Version: Windows 10 Enterprise
\nBrowser:_ Chrome
\nReferrer: forum-search:Changes won't appear on your other devices until 1Password reconnects

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Offline. Changes won't appear on your other devices until 1Password reconnects","moderationData":{"__ref":"ModerationData:moderation_data:122428"},"body":"

Thanks for your message, @alleecat. I'm sorry to hear you also ran into troubles with 1Password for iOS after the account password change, but glad it has been resolved. Please let us know if you experience any other problems - we'll be happy to help.

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Hopefully you have solved this by now. I had the same alert on my iPhone after changing my master password on my laptop. Hitting 'Reconnect' did nothing. I fixed it by using 'Set up another device' in the desktop application. This can be found under Accounts (in top navigation bar) | Your account name | Set up another device. It may work in your case.

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Hello @JPS,

\n\n

Thanks for your message. When issue started, have you added any new software or do you have updates available for antivirus or antimalware software on your device? I'd also suggest checking for any Windows updates.

\n\n

Additionally you mentioned version 8.9.12. 1Password for Windows version 8.10.0 was recently released. If you could download and update to this version from the link provided. Does this help with connection troubles you are experiencing?

\n\n

If this didn't help, I'd like to ask you to create a diagnostics report from your Windows PC:

\n\n

Sending Diagnostics Reports (Windows)

\n\n

Attach the diagnostics to an email message addressed to support+forum@1password.com.

\n\n

With your email please include:

\n\n\n\n

You should receive an automated reply from our BitBot assistant with a Support ID number.  Please post that number here.  Thanks!

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