Forum Discussion

Rene123's avatar
Rene123
Occasional Contributor
3 years ago

Offline Items in 1Password for iOS

Hi, Just updated to fix the Password field manual type issue. However now I get a message that some changes could not be synced. When I hit "View Offline Items", it shows one item, but I can't get ...
ios
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
3 years ago

If anyone else is running into the issue then please send in a diagnostics report to the team at support+forum@1Password.com so that our specialists can send you tailored instructions on how to resolve the issue.

While logging out of the app will get rid of the offline message that you see it may also purge items that are stuck on your device and not backed up to your account on 1Password.com. I recommend that you wait until our support team can review your specific situation.

⚠️ If you do wish to sign out of the 1Password 8 for iOS app then please first make sure that you see all of your items in a correct state when you log in to your 1Password account on 1Password.com (in the browser, not the app) first. Please also make sure that you have a copy of your Emergency Kit.

-Dave