Forum Discussion

System's avatar
System
Super Contributor
2 years ago

Offline message in the Chrome extension

This discussion was created from comments split from: My account is offline. When I attempt to reconnect (by clicking on the red cloud icon), it fails..
browser extension
1P_Dave's avatar
1P_Dave
Icon for Moderator rankModerator
2 years ago

@BB9193

Thank you for the reply. The instructions ensure that if any of your users have installed the desktop app then they'll still be able to go through the steps and sign out and then back into their account in the browser extension.

If you're sure that no one is using the desktop app at all then you can use these simplified steps:

  1. Right click the 1Password icon in your browser toolbar and choose Settings.
  2. Under Accounts & Vaults, sign out of your account.
  3. Sign back into your account.

Let me know how that goes. 🙂

-Dave