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Former Member
3 years agoOkta is killing 1Password
There have been some issues reported previously with the 1Password extension in Chrome not playing nicely with Okta. I just started experiencing something similar: When I go to sign in to an Okta-bas...
Former Member
3 years agoYes, ag_michaelc, it's still happening consistently. But I did determine another crucial bit of information: It's actually not related to Okta, but rather to whether or not the Chrome dev tools pane is open (it just happened that since I've been working on some Okta-related code, it was only on Okta pages that I had the dev tools open). It looks like there is some debug code in the Password Manager extension that is triggered when the dev tools pane is open, and that the failure is happening somewhere in that.
Steps:
- With Password Manager 2.6.0 installed in Chrome, open a new tab.
- Navigate to any web site for which you have a saved login.
- Click on the 1Password icon in the username input box. Your saved login should show up as a choice, of course.
- Open dev tools on the tab (right-click/Inspect or ctrl-shift-C).
- Click on the Console header in the dev tools pane.
- Once again, click on the 1Password icon in the username input box. Your saved login may appear, but it may not. In any case, a whole bunch of messages are posted to the console pane.
- Now click away to another spot on the page, and back to the input box. Even if the saved login appeared in step 7, it won't any more.
At this point Password Manager is dead. It won't work on this page, and it won't work on any other site, either, until you go to the Extensions Manager and turn it off and then back on again.
I've confirmed that the problem does not occur in either Firefox or Edge, even when their respective dev tools panes are open.