Forum Discussion

Anonymous's avatar
Anonymous
4 years ago

On Mobile, push notification banner with no information will not close.

Currently, I am using a Google Pixel. There was a push notification sent by one password with no details and is not clickable and will not close even if all notifications are disabled. Occasional...
android
Anonymous's avatar
Anonymous
4 years ago

Hey @randomuserisrandom, thanks for reaching out! I'm sorry for the inconvenience caused by the sync notification.

We've had a few other users report the same behaviour, which seems to be a bug from one of the newest versions of 1Password for Android. Our development team is already aware and is actively working on a fix.

In the meantime, reinstalling 1Password for Android has resolved the issue for others. Could you go to 1Password.com via browser and confirm all of your data is present and up to date before reinstalling the Android app?

ref: dev/android/onepassword-android#1458