Forum Discussion

csaborio's avatar
csaborio
New Contributor
2 years ago

Once again, 1Password is broken (have to click on toolbar to do anything)

Not sure when this happened lately, but now when the 1Password icon shows up on a field and is clicked, it does nothing. I have restarted...nothing has helped, this is VERY frustrating when updating a password or when a new password needs to be suggested:

https://share.cleanshot.com/T258XZXw

1Password Version: 8.10.9 (81009046)
Extension Version: 2.13.1
OS Version: 13.4
Browser: Safari

macos

4 Replies

  • 1P_Blake's avatar
    1P_Blake
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Let us know if you're still running into this after upgrading to 13.5 -- we definitely want to make sure things are working properly for you. 🙂

  • 1P_Tommy's avatar
    1P_Tommy
    Icon for Moderator rankModerator
    2 years ago

    csaborio

    Thanks for the update. I'm sorry to hear things are behaving bumpy. I also noticed you were using 13.4. I'd recommend investigating updating to 13.5 unless you have reasons for that version. If you do, all good. I just thought I would mention that 13.5 is available if you wish to update.

  • csaborio's avatar
    csaborio
    New Contributor
    2 years ago

    Update: close Safari, updated Safari extension in TestFlight (production 1Password always messes up) and now it's working 🤷‍♂️