Forum Discussion

Former Member

2 years ago

one password browser extention in chrome hangs before promping for my login

one password browser extention in chrome hangs before promping for my login. I've been killing 1pass backrund process with task manager as a work around as instructed by 1pass support for months now....

browser extension

Former Member

2 years ago

Hello Steph. I've attaced a screen shot of the locked 1Password browser extension. Note that clicking the Open 1Password button is not responding so no login screen is available. There is also no full 1 Password window displayed. I also cant access the 1 Password settings to create a diagnostic report because the 1 Password screen is locked. I have included a console log however. Note that killing a 1Password background process via task manager is a workaround that will free up the login screen . Thanks Steve

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1Password Version: 8.10.13
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