Forum Discussion

Former Member's avatar
Former Member
3 years ago

one password browser extention in chrome hangs before promping for my login

one password browser extention in chrome hangs before promping for my login. I've been killing 1pass backrund process with task manager as a work around as instructed by 1pass support for months now....
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
3 years ago

Hey @srun,

I'm sorry for the delay in getting back to you.

Do you mean you sent the screenshot via email? I am unable to see it. If you sent over the details can you shared your Support ID number so I can locate your ticket?

Thank you!

CJStylesOrg,

If you are still experiencing issues with 1Password in your browser loading can you also send over the logs as requested above so we can take a closer look?

Thanks in advance.