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Former Member's avatar
Former Member
2 years ago

One-Time Password not working

I primarily work on Chrome on my PC, and I have a couple of websites that use MFA and the auto-filled one-time password that automatically populates doesn't work. I click on the extension and confirm...
browser extension
Former Member's avatar
Former Member
2 years ago

Hi, unfortunately I have the same problem. My 1password app on iPhone shows different number generated by one time password than 1Password app on the Windows desktop computer & Edge 1Password extension. App on PC and in browser shows same number, but they are not generated correctly. Working one is the one shown in iPhone app. I compared time using time.is webpage on PC and iPhone and it's exactly the same. I tried to check for PC 1Password app update and as well browser extension update but both are up to date. Please advise. Thank you.

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Password not working","id":"message:63079","revisionNum":1,"repliesCount":7,"author":{"__ref":"User:user:-1"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:63079"},"readOnly":false,"editFrozen":false,"moderationData":{"__ref":"ModerationData:moderation_data:63079"},"body@stripHtml({\"truncateLength\":200})":" I primarily work on Chrome on my PC, and I have a couple of websites that use MFA and the auto-filled one-time password that automatically populates doesn't work. I click on the extension and confirm...","body@stringLength":"652","rawBody":"

I primarily work on Chrome on my PC, and I have a couple of websites that use MFA and the auto-filled one-time password that automatically populates doesn't work. I click on the extension and confirm it is the correct set of numbers but it still doesn't work. When I pull up 1Password on my iPhone, the numbers are different, and they work when I use them. Why do I have two different one-time passwords on my Chrome extension and my iPhone? How do I sync them up?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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I primarily work on Chrome on my PC, and I have a couple of websites that use MFA and the auto-filled one-time password that automatically populates doesn't work. I click on the extension and confirm it is the correct set of numbers but it still doesn't work. When I pull up 1Password on my iPhone, the numbers are different, and they work when I use them. Why do I have two different one-time passwords on my Chrome extension and my iPhone? How do I sync them up?

\n\n
\n\n

1Password Version: Not Provided
\nExtension Version: Not Provided
\nOS Version: Not Provided
\nBrowser: Not Provided

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Hi, unfortunately I have the same problem. My 1password app on iPhone shows different number generated by one time password than 1Password app on the Windows desktop computer & Edge 1Password extension. App on PC and in browser shows same number, but they are not generated correctly. Working one is the one shown in iPhone app. I compared time using time.is webpage on PC and iPhone and it's exactly the same. I tried to check for PC 1Password app update and as well browser extension update but both are up to date. Please advise. Thank you.

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Hi, unfortunately I have the same problem. My 1password app on iPhone shows different number generated by one time password than 1Password app on the Windows desktop computer & Edge 1Password extension. App on PC and in browser shows same number, but they are not generated correctly. Working one is the one shown in iPhone app. I compared time using time.is webpage on PC and iPhone and it's exactly the same. I tried to check for PC 1Password app update and as well browser extension update but both are up to date. Please advise. Thank you.

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