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New Contributor

4 months ago

Solved

1Password Firefox Extension & DocuSign Application Error

We've noticed over the last few weeks that all of our users were having Application Errors when trying to log into DocuSign. We finally confirmed today after troubleshooting and talking with DocuSign...

browser extension

windows

Former Member

2 years ago

Hi, unfortunately I have the same problem. My 1password app on iPhone shows different number generated by one time password than 1Password app on the Windows desktop computer & Edge 1Password extension. App on PC and in browser shows same number, but they are not generated correctly. Working one is the one shown in iPhone app. I compared time using time.is webpage on PC and iPhone and it's exactly the same. I tried to check for PC 1Password app update and as well browser extension update but both are up to date. Please advise. Thank you.

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I primarily work on Chrome on my PC, and I have a couple of websites that use MFA and the auto-filled one-time password that automatically populates doesn't work. I click on the extension and confirm it is the correct set of numbers but it still doesn't work. When I pull up 1Password on my iPhone, the numbers are different, and they work when I use them. Why do I have two different one-time passwords on my Chrome extension and my iPhone? How do I sync them up?

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1Password Version: Not Provided
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1Password Version: Not Provided
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