Hi, I've been a long-time user of 1Password, and up until recently, the experience has been excellent. However, for the past few months, the Android experience has significantly deteriorated. Autof...
I really appreciate that you've looked into this and tried so many things to solve the problem!
I spoke to the Android team here and there are a couple of possibilities that are most probable:
First, Chrome recently introduced a new setting related to autofill that requires user intervention. You can check this by opening the 1Password app on your phone, selecting Settings from under your user icon, then selecting Autofill. We've updated 1Password to show an alert like you see below if things aren't configured correctly.
If you don't see any alert on that screen, you're most likely running into a couple of Chromium bugs related to autofill that we're waiting for our friends at Google to fix. I know that's a frustrating answer (a lot of us at 1Password use Chrome on Android, too!), but trust us that we're urging those bugs to be prioritized.
It is possible that something else could be going on, so if you want to do a deeper investigation, please don't hesitate to email us at support@1password.com and we can take a look!
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Autofill Issues on Android","id":"message:159059","entityType":"FORUM_TOPIC","eventPath":"category:discuss/community:cuxzj43862board:1password/message:159059","revisionNum":1,"repliesCount":18,"author":{"__ref":"User:user:21705"},"depth":0,"hasGivenKudo":false,"board":{"__ref":"Forum:board:1password"},"conversation":{"__ref":"Conversation:conversation:159059"},"readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:159059"},"body@stripHtml({\"truncateLength\":200})":" Hi, I've been a long-time user of 1Password, and up until recently, the experience has been excellent. However, for the past few months, the Android experience has significantly deteriorated. Autof...","body@stringLength":"1280","rawBody":"
Hi,
I've been a long-time user of 1Password, and up until recently, the experience has been excellent.
However, for the past few months, the Android experience has significantly deteriorated. Autofill suggestions rarely appear, and when they do, they often fail to work as expected.
Most of the time, I have to long-press the input field, select “Autocomplete,” and hope the suggestions show up—which they usually don’t. Even when suggestions do appear, tapping them often results in no action at all. I frequently have to force close Chrome and reopen it just to try again, usually without success.
As a result, I now almost always end up copying each field manually from the 1Password app, which is extremely frustrating.
I’ve tested this with two different keyboards. My primary keyboard is SwiftKey, where the suggestions fail to appear 90% of the time. Gboard performs slightly better, but even then, tapping suggestions often does nothing.
This issue has persisted for months, and it's becoming a serious pain point. I'm honestly beginning to question the value of maintaining a paid subscription if such core functionality continues to be this unreliable.
Please look into this—it really needs to be addressed.
Thanks.
","kudosSumWeight":2,"postTime":"2025-07-08T09:25:13.276-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"tags":{"__typename":"TagConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[{"__typename":"TagEdge","cursor":"MjUuNHwyLjF8b3wxMHxfTlZffDE","node":{"__typename":"Tag","id":"tag:android","text":"android","time":"2025-01-27T11:33:28.326-08:00","lastActivityTime":null,"messagesCount":null,"followersCount":null}}]},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:159059_1"},"latestVersion":null,"metrics":{"__typename":"MessageMetrics","views":406},"read":false,"visibilityScope":"PUBLIC","canonicalUrl":null,"seoTitle":null,"seoDescription":null,"isEscalated":null,"placeholder":false,"originalMessageForPlaceholder":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}},"archivalData":null,"customFields":[{"__typename":"CustomStringField","name":"smartconx_source_identifier","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_message_origin","stringValue":""},{"__typename":"CustomStringField","name":"smartconx_share_messages","stringValue":""}]},"Conversation:conversation:159059":{"__typename":"Conversation","id":"conversation:159059","solved":false,"topic":{"__ref":"ForumTopicMessage:message:159059"},"lastPostingActivityTime":"2025-08-08T08:38:42.917-07:00","lastPostTime":"2025-08-08T08:38:42.917-07:00","unreadReplyCount":18,"isSubscribed":false},"ModerationData:moderation_data:159059":{"__typename":"ModerationData","id":"moderation_data:159059","status":"UNMODERATED","rejectReason":null,"isReportedAbuse":false,"rejectUser":null,"rejectTime":null,"rejectActorType":null},"Revision:revision:159059_1":{"__typename":"Revision","id":"revision:159059_1","lastEditTime":"2025-07-08T09:25:13.276-07:00"},"ForumReplyMessage:message:159070":{"__typename":"ForumReplyMessage","id":"message:159070","conversation":{"__ref":"Conversation:conversation:159059"},"author":{"__ref":"User:user:116"},"entityType":"FORUM_REPLY","eventPath":"category:discuss/community:cuxzj43862board:1password/message:159059/message:159070","revisionNum":3,"uid":159070,"depth":3,"hasGivenKudo":false,"subscribed":false,"board":{"__ref":"Forum:board:1password"},"subject":"Re: Ongoing Autofill Issues on Android","readOnly":false,"editFrozen":false,"showMoveIndicator":false,"moderationData":{"__ref":"ModerationData:moderation_data:159070"},"parent":{"__ref":"ForumReplyMessage:message:159064"},"body":"
I really appreciate that you've looked into this and tried so many things to solve the problem!
I spoke to the Android team here and there are a couple of possibilities that are most probable:
\n
First, Chrome recently introduced a new setting related to autofill that requires user intervention. You can check this by opening the 1Password app on your phone, selecting Settings from under your user icon, then selecting Autofill. We've updated 1Password to show an alert like you see below if things aren't configured correctly.
\n
\n
If you don't see any alert on that screen, you're most likely running into a couple of Chromium bugs related to autofill that we're waiting for our friends at Google to fix. I know that's a frustrating answer (a lot of us at 1Password use Chrome on Android, too!), but trust us that we're urging those bugs to be prioritized.
It is possible that something else could be going on, so if you want to do a deeper investigation, please don't hesitate to email us at support@1password.com and we can take a look!
","body@stringLength":"1826","rawBody":"
Hi ​,
I really appreciate that you've looked into this and tried so many things to solve the problem!
I spoke to the Android team here and there are a couple of possibilities that are most probable:
\n
First, Chrome recently introduced a new setting related to autofill that requires user intervention. You can check this by opening the 1Password app on your phone, selecting Settings from under your user icon, then selecting Autofill. We've updated 1Password to show an alert like you see below if things aren't configured correctly.
\n
\n
If you don't see any alert on that screen, you're most likely running into a couple of Chromium bugs related to autofill that we're waiting for our friends at Google to fix. I know that's a frustrating answer (a lot of us at 1Password use Chrome on Android, too!), but trust us that we're urging those bugs to be prioritized.
It is possible that something else could be going on, so if you want to do a deeper investigation, please don't hesitate to email us at support@1password.com and we can take a look!
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Hi Simon,
I'm using a Google pixel 4a running Android 13. 1Password version 8.11.0 and Google Chrome 138.0.7204.63 as a browser.
It used to work perfectly fine a few months ago with my main keyboard (SwiftKey).
FYI I tried pretty much every advices that was given here, from rebooting, to reenabling, to chrome flags and so on.
","body@stringLength":"376","rawBody":"
Hi Simon,
I'm using a Google pixel 4a running Android 13. 1Password version 8.11.0 and Google Chrome 138.0.7204.63 as a browser.
It used to work perfectly fine a few months ago with my main keyboard (SwiftKey).
FYI I tried pretty much every advices that was given here, from rebooting, to reenabling, to chrome flags and so on.
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Thanks for the quick reply, unfortunately the alert does not show up on my phone, which means everything must be configured correctly.
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I'm sorry it wasn't the simplest solution, baikunz. We'll update the Community when the Chrome bugs are fixed – I know we're all eager for that!
Community Manager
![](\"https://lithium-response-prod.s3.us-west-2.amazonaws.com/1password.response.lithium.com/RESPONSEIMAGE/1c71daaf-7077-49b7-bda8-40498a9d8be1.default/CleanShot%202025-07-08%20at%2012.15.34%402x.png\")