Forum Discussion

jjuly's avatar
jjuly
New Contributor
2 years ago

Open & Fill is not working on SOME sites that it previously worked on.

1Password 6 ver 1532 1Password in the browser 2.11.0 21100005, on STABLE channel Windows 10 Home, version 22H2 64-bit There are always updates. 4 since March. OS build 19045.2965 Browser:...
browser extension
steph_giles's avatar
steph_giles
Icon for 1Password Team rank1Password Team
2 years ago

Hey jjuly,

I'm a little confused on your set up, I see that you are using the latest version of 1Password in your browser which is great but I think you may have an older version of the 1Password desktop app. Can you double check the version for me, the latest is 1Password 8.

As for the inconsistencies you are seeing with Open and Fill, the expected behaviour is as you described, you locate the item, choose 'Open and Fill' and the website is opened and then automatically filled. Can you point me at the websites where you are having trouble populating the usernames and passwords so I can do some testing and best advise?

Thank you.