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Forum Discussion
Flinky
4 years agoNew Contributor
Open 1P switches to desktop app and remains there.
Open 1P switches to desktop app and remains there without returning to Safari window containing the login page. In 1P 7 I could authenticate from the browser. I wonder why the switch in behavior.
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Dayton_ag
1Password Team
4 years agoHey there Flinky ,
Apologies for the delay here! Just to confirm, when you're clicking the 1Password extension, you're seeing the 1Password desktop app open and prompt you to unlock, is that correct? If so, this is expected with the integration between 1Password 8 and 1Password in your browser - the unlock process is delegated to the desktop app. After unlocking the desktop app though, you should be returned back to Safari - am I correct in understanding that after unlocking 1Password, you are not being returned to Safari?
I have been trying to reproduce this on my end (with Touch ID disabled) but I am getting returned to Safari each time I unlock 1Password. If you're running the stable version of 1Password, could you try updating to the Beta and let me know if you still see that issue? Here's how:
- Open the 1Password desktop app and sign in.
- Click your 1Password account name in the top-left corner of the app, then click Preferences.
- Switch to the Advanced tab, and switch Release Channel to
Beta. - Allow 1Password to update, if prompted.
After updating, could you lock 1Password, open Safari, and trigger the extension? After the desktop app resurfaces and you enter your account password, does 1Password retreat to the background and refocus the browser?