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Sneff's avatar
Sneff
New Contributor
2 years ago

Open and fill not always working Chrome browser

I'm finding some websites that when I use open and fill the 1password does not show in either User name or Password. Copying and pasting this information works fine.
One website that this is occurring in is:
https://www.royalcaribbean.com/account/signin
Would appreciate some help on this.

Thank you.

1Password Version: 1Password for Windows 8.10.26
Extension Version: 2.20.0
OS Version: Windows 10
Browser: Chrome

browser extension

5 Replies

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Sneff

    Will do. If you do encounter other websites where 1Password isn't working then let me know and I can investigate those further. 🙂

    -Dave

  • Sneff's avatar
    Sneff
    New Contributor
    2 years ago

    Hello Dave_1P
    Please ignore my previous post re Telstra as 1Password works as correctly on this web site.
    Cheers
    Geoff

  • Sneff's avatar
    Sneff
    New Contributor
    2 years ago

    Hello Dave_1P
    Another login that is not working with 1Password is Telstra Webmail. Telstra is the largest ISP in Australia.
    https://myid.telstra.com/identity/as/authorization.oauth2?client_id=b2c-webmail&nonce=e7591d2b2f247fa2eda45ef3e0b2da8c82f28fc5253d5ef25db25de8f72bf0c4&redirect_uri=https%3A%2F%2Femail.telstra.com%2Flogin%2Foidc%3Fid%3Da78b98eb-935a-4b92-a431-1993124e2b85&response_type=code&scope=openid+username&state=800ad683589da059f600da3340266a2c196428cec1a8f92c1cc52597b5f50241

    Cheers

    Geoff

  • Sneff's avatar
    Sneff
    New Contributor
    2 years ago

    Hello Dave_1P

    Thank you for your response, and here's me thinking it was something that I was doing wrong. As a point of interest login works perfectly using Android phone.

    If it's OK with you can I come back to this page when I remember/find non working Autofills. I have about 350 passwords so it may take a while.

    Geoff

  • 1P_Dave's avatar
    1P_Dave
    Icon for Moderator rankModerator
    2 years ago

    Hello Sneff! 👋

    I'm sorry that filling isn't working on certain websites. Autofill not working on https://www.royalcaribbean.com is a known issue that our developers are working to fix in a future update to 1Password. For the time being, copy and pasting your username and password is the best workaround.

    Are you able to provide the names of the other websites that aren't working? I can take a look and file issues with our team to get those fixed as well.

    -Dave

    ref: dev/core/core#2900
    ref: dev/core/core#23505