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Forum Discussion
eatstorming
15 hours agoNew Member
Option to disable Auto-Updates gone
I've just noticed this on Windows (10, 22H2 19045), later I can check on macOS and post a reply if needed [edit: version 8.11.8 on macOS 15.6.1 still shows the option "Install updates automatically", but I'm not sure it is actually respected]. The Windows version (I currently have 8.11.8) doesn't have an option to disable auto-updates. There is only a dropdown list for Release Channel under Settings > Advanced, where Production, Beta and Nightly are the only available options.
Is this a massive oversight? If so, when is it expected to be fixed?
Why am I upset about this? Because I am against any form of auto updates on my devices. I've had way too many issues with things updating automatically, breaking things and forcing me to spend time that I did not have, to fix those issues before I could get to doing whatever I initially planned to.
Absolutely nobody is immune to making mistakes and AgileBits is not an exception to this rule. I do not want an app as important as my password manager getting updated without my consent. Especially in cases like such a critical application, this could lead to catastrophic outcomes.
Just to make one point clear: I do keep all of my devices updated, people close to me joke that I have OCD about it. But there is one common thing every time I trigger updates: those updates are triggered when I feel I'd be able to spend time fixing possible issues, or find another device to do whatever I needed to until I can fix whatever broke. I do not want to deal with updates being forced upon my devices whenever someone else feels like that.
On the other hand, if this is a deliberate decision: how would I go about getting a refund on my subscription and export all of my data so I can stop being a customer here?
Thank you in advance.
1 Reply
- 1P_Dave
Moderator
Hello eatstorming​! 👋
Thanks for reaching out. I've just reinstalled 1Password for Windows version 8.11.8 from our website and I still see the option:
So that I can better understand the situation, how did you install 1Password? Using the installer from our website? From the Microsoft Store? Or is 1Password deployed to your device by your employer if you're using a work PC?-Dave