Protect what matters – even after you're gone. Make a plan for your digital legacy today.
Forum Discussion
os-x: export errror: Unable to export 1PUX: "Check your internet connection and try again"
This is beyond frustrating. The last time I was able to do this was back in september. I'm not sure what changed but no matter what I constantly get his error:
Unable to export 1PUX: "Check your ...
1P_Dave
Moderator
ModeratorI'm sorry that you're also running into an issue when exporting your items. If you're running macOS 15 then try these steps:
- Click the Apple menu and then click System Settings.
- Choose the Privacy & Security tab and choose Full Disk Access.
- Click the + add button and choose 1Password.app from the Applications folder in the dialog box that appears. Click Open.
- Choose Quit & Reopen when prompted.
- Try exporting again.
If that doesn't work, or you're not using macOS 15, then I'd like to ask you to create a diagnostics report from your Mac:
Sending Diagnostics Reports (Mac)
Attach the diagnostics to an email message addressed to support+forum@1password.com.
With your email please include:
- A link to this thread: https://1password.community/discussion/comment/721468/#Comment_721468
- Your forum username:
ronp317 - Please do not post your diagnostic report to the forum. This is for your privacy and security.
Please send the entire file.
You should receive an automated reply from our BitBot assistant with a Support ID number. Please post that number here. Thanks very much!
-Dave
